Privacy Policy

Who We Are

This website and the services described on it are operated under the name SetIPTV.

SetIPTV provides IPTV-related subscription services and customer support to customers, primarily in Canada.

Information We May Collect

Depending on how you interact with SetIPTV, we may collect information that you voluntarily provide to us.

This may include:

• Your name or preferred customer name.
• Email address.
• Contact information.
• Order and subscription information.
• Information provided when requesting a free trial.
• Information provided when contacting customer support.
• Information necessary to process or confirm a payment.
• Technical information necessary to provide support.

We only seek to collect information that is reasonably relevant to the purpose for which it is being collected.

Payment Information

SetIPTV may offer payment methods including:

• Interac e-Transfer
• Visa
• Mastercard
• American Express
• Bitcoin (BTC)
• USDT

Depending on the payment method used, payment information may be processed directly by the relevant payment provider or financial institution.

We do not request unnecessary banking passwords, PINs, security codes, or other confidential banking credentials through ordinary customer support communications.

Customer Support Communications

If you contact SetIPTV by email, WhatsApp, or another available support channel, we may retain information from that conversation when reasonably necessary to provide support, resolve an issue, process an order, or maintain appropriate business records.

Customers should avoid sending passwords, banking credentials, cryptocurrency private keys, or other highly sensitive information through customer support channels.

Cookies & Similar Technologies

Our website may use cookies or similar technologies that are necessary for website functionality, preferences, security, or other legitimate website purposes.

A cookie is a small data file stored on your device by a website. Depending on your browser and website configuration, you may be able to control or restrict cookies through your browser settings.

Disabling certain cookies may affect the functionality or presentation of some parts of the website.

Website & Technical Information

When you visit a website, certain technical information may be automatically processed by the website, hosting environment, security systems, or other technical infrastructure.

Depending on the systems in use, this information may include technical identifiers, browser information, device information, approximate location information, IP address, referring pages, or information about interactions with the website.

Such information may be used for security, troubleshooting, website operation, performance, and other legitimate purposes.

How We Share Information

SetIPTV may disclose personal information when reasonably necessary to operate the website and provide services.

This may include sharing information with:

• Payment processors or financial service providers.
• Website hosting and technical service providers.
• Customer-support or communication providers.
• Security and fraud-prevention service providers.
• Professional advisers where reasonably necessary.
• Authorities where disclosure is required by law.

We do not sell personal information simply for the purpose of selling customer data to third parties.

Third-Party Services

Our website or services may interact with third-party platforms, payment providers, communication tools, applications, or other services.

These third parties may have their own privacy policies and terms. Where you use a third-party service, you should review the applicable provider's privacy information.

SetIPTV is not responsible for privacy practices of independent third-party services that operate outside our control.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, preventing fraud, enforcing agreements, and meeting legal or regulatory obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

Data Security

We take reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, online communication method, or electronic storage system can be guaranteed to be completely secure.

Customers should also take reasonable precautions to protect their accounts, devices, passwords, and other personal information.

Privacy Requests

Depending on applicable privacy legislation, you may have rights relating to your personal information, including the ability to request access to or correction of information we hold about you.

To make a privacy-related request, contact:

We may need to verify your identity before responding to certain requests in order to protect personal information from unauthorized disclosure.

Canadian Privacy Considerations

SetIPTV aims to handle personal information in accordance with applicable Canadian privacy requirements.

Depending on the nature of the business activity, customer relationship, and applicable jurisdiction, different privacy requirements may apply.

Nothing in this Privacy Policy is intended to remove or restrict privacy rights that cannot legally be excluded or limited.

Children's Privacy

Our services are not intended to encourage children to provide personal information unnecessarily.

If you believe that a child has provided personal information to SetIPTV without appropriate authorization, please contact us at support@setiptv.ca so that we can review the situation.

External Links

Our website may contain links to third-party websites, applications, or services.

Once you leave SetIPTV.ca and access an independent third-party website, that website's own privacy policy and terms may apply.

We recommend reviewing the privacy practices of any third-party service before providing personal information.

Changes to This Privacy Policy

We may update this SetIPTV Privacy Policy from time to time to reflect changes to our services, business practices, technology, or applicable legal requirements.

When material changes are made, the “Last Updated” date at the top of this page will be updated.

We encourage customers to review this page periodically to remain informed about how personal information is handled.